Returns & Exchanges
At Baby Gold, we want you to be completely in love with your new pieces. If you are not satisfied with your purchase, we offer a 30-day return policy for most items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your jewelry in its original Baby Gold packaging and include the packing slip to ensure a smooth processing experience.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing