Frequently Asked Questions
Everything you need to know about your Baby Gold experience.
What materials are used in Baby Gold jewelry?
We specialize in high-quality 14k solid gold and ethically sourced gemstones. Our pieces are designed to be heirloom-quality, hypoallergenic, and tarnish-resistant for everyday wear.
How long will it take to receive my order?
Standard pieces typically ship within 1-3 business days. For personalized or custom-made items, please allow 7-14 business days for production before your order is dispatched.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and preferred shipping method.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that custom-engraved and personalized pieces are final sale and cannot be returned.
How should I care for my solid gold jewelry?
To maintain its brilliance, clean your jewelry with a soft cloth and mild soapy water. Store each piece separately in its Baby Gold pouch to prevent scratching against other metals.
Is my payment secure?
Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and interest-free installment options like Afterpay.